@Cygnet
Not sure what process you have followed, but it should be:
1 - Enable hotspot on iPhone.
2 - Note password generated by iPhone.
3 - Enable wifi on laptop.
4 - Search for the name of the hotspot generated by iPhone and press on "connect"
5 - Enter the password you noted above.
Your laptop should then connect to the phone's hotspot.
You may also want to check the box that says "Metered Connection" which will prevent windows from downloading large updates whilst using the phone as a data source.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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