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Forum Posts

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
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iOS 13 - Available today!

Hey all,While many Apple fans are looking forward to the iPhone 11 launch tomorrow, there's something big coming out later today - and that's iOS 13, the brand new update that will power Apple's new iPhone. If you're an iPad user, Apple now have a de...

Chris_K by Former Staff
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Broken screen

I’ve broke the screen and the back can I get this repaired at 02

Resolved! how to unlock my Iphone 7 for other network

Hi,I would like to ask you how to unlock my Iphone 7 for other network.I have already upgraded for a new contract with a new phone and i want to use my old phone in a different mobile networkthanks

Resolved! Visual Voicemail not Working

I called customer services on Friday as I noticed on my new tarif my Visual Voicemail was not working, so the person on the phone very politely told me he had added the correct bolt on and all would be well. Today it still wasnt working and I spoke t...

Resolved! Apple Watch connection

Took delivery of an Apple Watch 5 today, but surprise surprise I get the dreaded error 30 when trying to activate mobile data. I upgraded my iPhone X to iOS 13 yesterday, bet this is the problem!

bluedub by Level 1: Joiner
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Resolved! Esim iPhone

I have an iPhone XS which is ready for esim. Can you please tell me when o2 will be able to supply a QR code for to have an extra number. It would be great if it’s now. There are bound to be loads on iPhones XS and XR by now. Awaiting in anticipation

Resolved! eSIM finally on the horizon

In the early hours of this morning my iPhone XS Max prompted me to ‘update carrier settings’. It is now on ‘O2 36.2’.At the same time, I noticed that when going to the Apple Watch app to ‘Set Up Mobile Data’ I was taken to an o2 branded screen that s...

joeobrien by Level 2: Apprentice
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Resolved! Upgrade

If I upgraded yesterday but chosen the wrong phone, can change the order ?

Court by Level 1: Joiner
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Resolved! Iphone 11 Pro - Delivery Date

I ordered my Iphone 11 Pro on Friday 13th September, can you tell me when I will acutally receive this? Would I the 20th September?

myersa485 by Level 1: Joiner
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