Error code 14 on Apple Watch

[Domw9499]

Hi all.

error code 14 when trying to add sim to watch.

Please help as been a week and o2 unable to assist. Been into apple and not a watch issue!

[Cleoriff]

Hi @Domw9499 

I'll tag @O2Sarah- to this post. She's on tomorrow at 8am so make sure you come back then as she will want some personal info from you, via private message.

Best of luck xx

[Domw9499]

Thank you very much indeed!

[Cleoriff]

You're welcome @Domw9499 x

[O2Sarah-]

Good Morning 

Thanks for the tag @Cleoriff 

@Domw9499 I will send you a private message so we can check your account 😊

[Cleoriff]

Thanks @O2Sarah- x