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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

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Dave-O2 by Community Manager
  • 9621 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 383296 Views
  • 4 replies
  • 0 kudos

Resolved! Antivirus for iphone?

Hi all,I’m considering purchasing/downloading an antivirus software app to my iPhone. Does anyone use one and/or have any recommendations?Thankyou

J9el by Level 9: Fired up
  • 1493 Views
  • 3 replies
  • 0 kudos

Iphone 14 - New Esim and Sim not connecting to network

I have recently upgraded to a iphone 14 and have received a 5G esim and also a physical sim. I have transferred over my data and apps via wifi but when I have added the esim I get a message stating my network provider does not support this service. I...

Apple Watch cellular

Hi I have what appears to be a very common problem which doesn’t seem to have a solution. I have a cellular watch which goes all the way to the O2 activation screen but never completes. It says ring 202 quoting error 08 which I did after 24 hours but...

Doc68 by Level 1: Joiner
  • 1923 Views
  • 8 replies
  • 0 kudos

Apple Watch mobile data now Disappeared. Furious.

   So after a month of trying to get my mobile data issue sorted on my expensive Ultra, they fixed the issue.Unfortunately, this lasted one day at most before the mobile data plan disappeared from my watch completely (see screenshots). This left me l...

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TK2 by Level 1: Joiner
  • 1784 Views
  • 7 replies
  • 1 kudos

Mobile data for my new Apple watch

Having had a new Apple watch with cellular I changed carriers to o2. All went well with my phones but after pairing the watch it would not set up mobile data after numerous unpairing etc, I have been told by the store that I will have to wait until m...

MCE356 by Level 1: Joiner
  • 1146 Views
  • 4 replies
  • 1 kudos

Resolved! USA iPhone 14 Pro use in UK

Hi there, I am planning on purchasing an iPhone 14 Pro from the USA in the next few weeks however I wanted to check that it would work with my network. I will be buying it from the Apple Store USA so it will be unlocked however, the USA version does ...

Apple Watch ultra code 106

Hi, I can’t seem to set up mobile data on my watch. I spoke to a rep on the phone and they said they’d reset the e-sim but nothing different has happened. I’ve read on here that someone can help! Just keep getting code 106

Detvix by Level 1: Joiner
  • 1506 Views
  • 8 replies
  • 0 kudos

Resolved! texts not sending, and have tried previous advice on forum

I have an iPhone 12 mini, and have recently moved from Vodafone to o2. All of my texts say that they are not sending, but some of them are reaching their destination, but only to one person so far. I don't know what provider they are with. I know tha...

RosyT by Level 2: Apprentice
  • 11532 Views
  • 14 replies
  • 0 kudos

Apple Ultra will not load data plan and shows no SIM

Despite several calls to the O2 help desk I am still unable to resolve the issue of no data plan showing on my watch. Others appear to be having the same problem. O2 seems to recognise there is a problem affecting some people.Please lets have some up...

NAGL by Level 1: Joiner
  • 1244 Views
  • 4 replies
  • 1 kudos