This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Calling and messaging abroad

Anonymous
Not applicable

on ‎28-07-2017 09:45

on ‎28-07-2017 09:45

My phone doesn't work when I go abroad. It says I have no service all the time. Why does this happen? I should be able to use my phone abroad.

Message 1 of 4
2,398 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 128229 Posts
  • 835 Topics
  • 7590 Solutions
Registered:

on ‎28-07-2017 09:48

on ‎28-07-2017 09:48

Hi @Anonymous What country are you in? Have you tried searching for another network?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
2,396 Views

MI5
Level 94: Supreme
In response to Cleoriff
  • 152024 Posts
  • 651 Topics
  • 28914 Solutions
Registered:

on ‎28-07-2017 09:54

on ‎28-07-2017 09:54

Have you got international use enabled on your account?
Are you contract or PAYG?
Which country are you in?
Anything else that might help us to help you?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
2,391 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

on ‎03-08-2017 13:26

on ‎03-08-2017 13:26

Hi @Anonymous How are you doing? Are you still having issues with your phone abroad?

If you provide some additional info as mentioned above maybe the community could give you a bit more information that might help you out. slight_smile

Message 4 of 4
2,194 Views
Top Kudoed Authors
View All
Top