getting a message held call has been released

[Majortom]

Hi,

Sometimes when I am talking on my mobile, I get a message and interruption to my call, the message shows at the top on my phone. it reads  " held call has been released ". Cannot find information on the internet.

Anyone help. 

[gmarkj]

Sounds like you are accidentally putting the call on hold and releasing it.

Do you have a proximity sensor on your phone and does it work ok @Majortom ?

What phone have you got?

[Majortom]

Hi gmarkj.

Thanks for the reply.

My phone is an Alcatel 5028y. i do not know of a proximity sensor on the phone.

The person that I am talking to when I get the message states that they hear the sound of a keypad being used, like someone dialling a number. You may be right, maybe I am accidentally dialling a number  when I put the phone to my ear. I will try my phone on speaker and see if that solves the problem.

Thanks again   

[gmarkj]

So the proximity sensor turns the screen off when you are on a call so that you don't press buttons by accident with your face.

Fingers crossed the speaker option fixes it @Majortom