£20 Air Pods promotion

[Harry29]

Just purchased myself an apple watch with the promotion that once purchased i have the chance to purchase Air pods for £20. It says i should receive a message confirming if i want this to be the case, however it has been a few days now and no message has been sent.  Does any one know how long it takes before getting the message or should i start calling customer services?

[madasaf1sh]

@Harry29 

It is normally between 14 and 30 days to get the SMS, as this when you are no longer able to return the apple watch aka the change of mind period 

This might help Guide: Gift with Purchase  

[MI5 · Accepted solution]

@Harry29 

As stated in the T&C's.

Claim AirPods Pro 2nd Generation with MagSafe Case USB-C worth £229, for only £20. Ends 10 July.

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Purchase the Apple Watch Series 9 ("Qualifying Purchase") direct from O2 between 13 June 2024 until 10 July 2024 and claim Apple AirPods Pro 2nd generation with MagSafe Case USB-C for £20. AirPods Pro 2nd generation with Magsafe Case USB-C value worth £229. Customers who purchase the device will receive an SMS requesting permission to charge their account by £20 and the be shipped a pair of AirPods Pro 2nd Generation with Magsafe with a value of £209 after 30 days of purchase date. After customer responds ‘YES’, the Apple AirPods Pro 2nd generation with MagSafe Case USB-C will be shipped to the customers billing address. Discount can only be applied to the cost of the Apple AirPods Pro 2nd generation with MagSafe Case USB-C. Expires on 4th September 2024. Voucher code can only be used once, in a single transaction. One code per transaction. One claim per customer. To qualify for the offer, you must not change your device within the first 14 days. Subject to availability, while stocks last. No cash or alternatives. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Apple AirPods Pro 2nd generation with MagSafe Case USB-C as a bundle. If you return the Qualifying Purchase without the AirPods Pro 2nd generation with MagSafe Case USB-C, you will be charged the standard retail price for the AirPods Pro 2nd generation with MagSafe Case USB-C. 18+ Terms apply, see o2.co.uk/terms Opens in new tab

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Apple Watch: Must pair with an iPhone Xs or later, running iOS 17 or later with an O2 pay monthly airtime tariff that supports Wifi and 4G calling (“Paired iPhone”). If Paired iPhone airtime tariff is cancelled your Watch Airtime Plan will also be cancelled and you’ll have to repay your Watch Device Plan in full. Watch Airtime Plan shares mins and texts from Paired iPhone and provides unlimited data when Watch is not within range of Paired iPhone or connected to Wifi. Otherwise Watch will use Paired iPhone’s data. Watch has UK data only. Min 3G required. Watch can’t roam unless in range of Paired iPhone. Each Watch needs its own Airtime Plan. Max one Watch Airtime Plan per iPhone.

Devices subject to availability. 0% APR. Finance subject to status and credit checks. 18+. Direct Debit. Credit provided by Telefonica UK Ltd, 500 Brook Drive, Reading, RG2 6UU, UK. Telefonica UK is authorised and regulated by the FCA for consumer credit and insurance. Terms apply, see o2.co.uk/terms Opens in new tab

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[Harry29]

I did actually read this but must have missed the '30 days after purchase!

Thank you 

[MI5]

Welcome @Harry29