Solved: Buying on my phone

Anonymous · ‎21-03-2017

My son uses my phone & buys games etc from Microsoft & other companies on it. Is there any way to block this?

MI5 · ‎21-03-2017

If he is charging it to your phone bill you need to call customer services and ask for "charge to mobile" to be disabled on your account.

http://www.o2.co.uk/charge-to-mobile

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-03-2017

If he is charging it to your phone bill you need to call customer services and ask for "charge to mobile" to be disabled on your account.

http://www.o2.co.uk/charge-to-mobile

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-03-2017

@AnonymousTherein lies the way to receiving a massive bill every month. Not sure how old your son is but I certainly wouldn't be allowing him near my phone if he can't act responsibly. God knows what he could end up buying...(Just my opinion of course)

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