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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9321 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382741 Views
  • 4 replies
  • 0 kudos

Repair problem

HelloIn last year in June I bought iPhone 5-pay monthly. In last week my Phone turn off and I couldn't turn on him. Battery was low and I couldn't charge this battery. I went to O2 shop and lady checked this phone she tryed to turn it but she couldn'...

Anonymous by Not applicable
  • 3204 Views
  • 8 replies
  • 0 kudos

Resolved! Charges whilst abroad

I was in Australia between 27 January and 19 February this year. I made no phone calls and sent and received one text. I was charged £75. Can anyone explain this?

Anonymous by Not applicable
  • 2484 Views
  • 3 replies
  • 0 kudos

Resolved! No internet

Anyone else experiencing no internet connection, I'm in Wolverhampton and have had no internet for the past few hours, I've tried all the usual s of switching phone off etc

Anonymous by Not applicable
  • 4691 Views
  • 2 replies
  • 0 kudos

Resolved! iphone 5

hello i have iphone 5s that i have just purchased off work friend who was on 02 network, when she had upgrade she asked for old iphone 5 to be unlocked, but this does not seem to have been carried out. how do i now get phone unlocked as o2 should hav...

Anonymous by Not applicable
  • 5819 Views
  • 3 replies
  • 0 kudos

Resolved! How to unlock my iPhone 6

I want to unlock my iPhone 6 to any network carrier can anyone help? Get back to me ASAP my phone is on O2 and want to unlock it

Anonymous by Not applicable
  • 8209 Views
  • 2 replies
  • 0 kudos

Resolved! iPhone 6S O2 Wifi Hotspot Issue

Hi All, Sorry if this has been raised already, just require a bit of assistance if possible. I recently upgraded from a 5 to a 6S. When i had my 5, i created accounts for a number of public wifi spots to save data, as i'm sure we all do. Whenever i w...

Anonymous by Not applicable
  • 8362 Views
  • 12 replies
  • 0 kudos

Resolved! Bill

How do I get my bill email to me?  

Anonymous by Not applicable
  • 2250 Views
  • 3 replies
  • 0 kudos

Resolved! Changing billing date

Looking to change my bill from the 19th to the 1st anyone managed to do this?

Anonymous by Not applicable
  • 2484 Views
  • 1 replies
  • 0 kudos

Resolved! Getting an Upgrade

I come onto my online bill this morning and saw I could make an upgrade, but I am truggling to do so on the website and I was wondering if you could help me. I would prefer to speak on the phone.

Anonymous by Not applicable
  • 3261 Views
  • 3 replies
  • 0 kudos