Solved: Re: top up data running out to often

Anonymous · ‎23-01-2017

good morning,

I am concerned that I had to top up my data 3 times in a space of 2 weeks I dont use my phone for work, what can I do to have enough data till my top up date without costing me so much?

MI5 · ‎23-01-2017

Hi @Anonymous

It sounds like you are on the wrong tariff.

To get more data for the month you need to top up more at the onset.

These are the latest tariffs and top up amounts offered by O2. Just choose the amount of data you need then switch to that tariff in your MyO2.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-01-2017

Hi @Anonymous

It sounds like you are on the wrong tariff.

To get more data for the month you need to top up more at the onset.

These are the latest tariffs and top up amounts offered by O2. Just choose the amount of data you need then switch to that tariff in your MyO2.

https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎23-01-2017

thanks, will give it a go :-)!

MI5 · ‎23-01-2017

Welcome to the forum....
Let us know if you need anymore help

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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