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lost contacts

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Anonymous
Not applicable

on ‎22-10-2013 14:30

on ‎22-10-2013 14:30

just a moan apart from dreadful signal and internet connection dg11uh,  i broke phone, galaxy s4 i got pics back ok but have lost all contacts the pics came over when i put sim in a temp phone but no contacts i then got my phone fixed but no contacts anywhere, you would think at £500 ish phone with all tech on it keep your contacts wether it be on sim or phone.

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MI5
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‎22-10-2013 14:32 - edited ‎22-10-2013 14:32

‎22-10-2013 14:32 - edited ‎22-10-2013 14:32

Your contacts are designed to be backed up to your Google account - Assuming you have a Google account just log in on your replacement phone with the same Google account and they will appear.

btw, you can only store basic info for 200 contacts on a SIM card......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152016 Posts
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Registered:

‎22-10-2013 14:32 - edited ‎22-10-2013 14:32

‎22-10-2013 14:32 - edited ‎22-10-2013 14:32

Your contacts are designed to be backed up to your Google account - Assuming you have a Google account just log in on your replacement phone with the same Google account and they will appear.

btw, you can only store basic info for 200 contacts on a SIM card......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable

on ‎22-10-2013 15:50

on ‎22-10-2013 15:50

I hope your contacts are in a google account.

If not it's a learning curve to set one up.

Hope all goes ok.
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Anonymous
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on ‎26-10-2013 18:24

on ‎26-10-2013 18:24

Bloody great guys thanks since this hhappened no body from gurus to phone shop assistant s and all mates around me none off them had a clue.just did what u said bingo they came back after weeks on the randan thanks again
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