Solved: Re: call dropping

Anonymous · ‎14-06-2014

Hi all my samsung s4 cuts out after I have been on phone for about 2 min driving me mad ideas please

MI5 · ‎14-06-2014

If a sim swap doesn't help I'd get Samsung to take a look at it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Anonymous · ‎14-06-2014

Hi

Check your service status to see if your masts have any issues.

http://status.o2.co.uk

See if switching to 2G helps.

And look at these http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

Clean your sim and or have it swapped out at an O2 store.

MI5 · ‎14-06-2014

If a sim swap doesn't help I'd get Samsung to take a look at it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

call dropping

I am a tad Flummoxed ....... OPPO find X5 Lite.

Wifi calling on Samsung bought from Argos?

Forgotten pass code

Pixel 8a - Thoughts?

Lost stolen