Trying to unlock an S8 just getting 'sim network P...

RickB · ‎06-08-2021

As the subject says - I obtained the code via the my O2 site, but the phone just won't accept it. Any ideas?

madasaf1sh · ‎06-08-2021

In that case you will need to contact o2 customer services on 0344 809 0202 or 202 from another o2 phone, and they should be able to help

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎06-08-2021

@Martin-O2 or @TheresaV will need to help you get a master reset code as your phone is hard locked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TheresaV · ‎09-08-2021

Thanks for the tag @MI5 😊

I will send you a private message @RickB as I need a couple more details to request your code

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