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AlignedChaos
Level 9: Fired up
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on ‎24-05-2014 12:45

on ‎24-05-2014 12:45

On my travels around the UK recently, on a number of occasions as my phone moved between transmitters I found that on several occasions the phone asked me to "Sign in to O2 Network".  This was a system message (not an app pop-up) and each time I found I had no mobile internet.

 

Turning Airplane mode on then off each time resolved it.  I mentioned it to O2, but they said they had never come across it before.

 

Has anyone?

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MI5
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on ‎24-05-2014 12:53

on ‎24-05-2014 12:53

I've seen / heard of it but only rarely....
Do you have automatic network selection or manual set ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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AlignedChaos
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on ‎24-05-2014 13:15

on ‎24-05-2014 13:15

I have tried automatic network selection (normally) and recently tried manual.  It seems to make no difference.

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MI5
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on ‎24-05-2014 13:26

on ‎24-05-2014 13:26

The same issue has popped up recently on the giffgaff forum so I suspect it may be a network glitch......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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