on 22-04-2024 14:28
Hi! I have just upgraded to a Galaxy A35. Whenever I try to send a photo via sms, the text doesn't send and i get a message that says service not activated.
I can text normal messages fine and obviously make calls etc. Can anyone advise what I should do to resolve this? Thanks!
on 22-04-2024 14:44
on 22-04-2024 14:44
22-04-2024 17:10 - edited 22-04-2024 17:11
22-04-2024 17:10 - edited 22-04-2024 17:11
I think an MMS costs 65p per message sent, so sending a photo or a few emojis to a distribution list can get pricey very quickly, @SjM259.
There is a paid-for bolt-on that reduces the price for a set number of MMS messages, but your best bet is to follow @Bambino's advice above.
More info can be found by searching for MMS in the bar above, eg:
https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548287/highlight/true#M120
Seems like your new Galaxy has come with that feature disabled, at long last - so many people fall into the expensive trap when the phone comes with the feature enabled.
Good luck!
on 22-04-2024 17:15
Most likely the OP has selected a zero spend cap.
on 22-04-2024 18:33
on 22-04-2024 18:33
Thank MMS for zero Spend Caps then 👍🏼 I did wonder 🤔
on 22-04-2024 21:30
on 22-04-2024 21:30