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Sending photos via sms

SjM259
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Hi! I have just upgraded to a Galaxy A35. Whenever I try to send a photo via sms, the text doesn't send and i get a message that says service not activated. 

I can text normal messages fine and obviously make calls etc. Can anyone advise what I should do to resolve this? Thanks!

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Bambino
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@SjM259 Your mobile data needs to be enabled to send pictures. They are then sent as MMS which is chargeable and expensive. If you want to avoid charges for sending pictures download WhatsApp. You can send to other WhatsApp users over a WiFi connection for free.

I DO NOT WORK FOR O2



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pgn
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I think an MMS costs 65p per message sent, so sending a photo or a few emojis to a distribution list can get pricey very quickly, @SjM259.

There is a paid-for bolt-on that reduces the price for a set number of MMS messages, but your best bet is to follow @Bambino's advice above.

More info can be found by searching for MMS in the bar above, eg:

https://community.o2.co.uk/t5/Volt/Why-am-I-paying-for-pictures/m-p/1548287/highlight/true#M120

Seems like your new Galaxy has come with that feature disabled, at long last - so many people fall into the expensive trap when the phone comes with the feature enabled.

Good luck!

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MI5
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Most likely the OP has selected a zero spend cap.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Thank MMS for zero Spend Caps then 👍🏼 I did wonder 🤔

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Oxonian
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Similarly @SjM259, you can send images as e-mail attachments over Wi-Fi without charge. 👍

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