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Samsung Galaxy tablet

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PinkieRoolz
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on ‎08-12-2018 21:35

on ‎08-12-2018 21:35

I bought my tabA6 from o2 and it has worked great until i paid my last payment. It now has no space for anything. It used to have 15 apps on from play store but now will only take 3 and is constantly telling me i have no storage. Why is this???
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MI5
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on ‎08-12-2018 21:41

on ‎08-12-2018 21:41

Get an sd card and move photos, videos etc to it.
You should have 16gb of storage so you must have loads saved on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎08-12-2018 21:41

on ‎08-12-2018 21:41

Get an sd card and move photos, videos etc to it.
You should have 16gb of storage so you must have loads saved on it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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PinkieRoolz
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on ‎16-12-2018 00:33

on ‎16-12-2018 00:33

It all ready has a sim card in it. At the moment it is as i first got it and 4 apps and it wont let me download anything else because there isn't enough space. I can't even install the latest android update because of the space. It also wont allow me to move anything to the sd card.
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MI5
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In response to PinkieRoolz
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on ‎16-12-2018 09:33

on ‎16-12-2018 09:33

If there's nothing saved on there that is important to you, I'd try a factory reset first then.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎16-12-2018 19:26

on ‎16-12-2018 19:26

You will probably gain a lot of storage by clearing the cache. There should be an in'built optimiser if you look at the widget gallery.

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THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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