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Got a Samsung Galaxy Ace - trying to connect to PC via KIES

Anonymous
Not applicable

Samsung Galaxy ACE - trying to connect to PC via KIES says set connection to media device & unlock - can only be done from mobile - how?

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MI5
Level 94: Supreme
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Unlock phone as you would normally to use it then swipe down the notification bar and touch on the USB connection setting that will have appeared. Choose media transfer option.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
Not applicable
Hi and welcome to the community.

If your screen is locked I believe you may need to enter your access pin for kies to open on your pc.
Message 2 of 3
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MI5
Level 94: Supreme
  • 151912 Posts
  • 650 Topics
  • 28848 Solutions
Registered:
Unlock phone as you would normally to use it then swipe down the notification bar and touch on the USB connection setting that will have appeared. Choose media transfer option.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,522 Views