Desire S Can't read multimedia messages

[Anonymous]

As per subject I can't open multimedia messages, and or send them.

Phone is HTC Desire S. I had a lot of problems setting the phone up a while ago as I had to set up everything manually so I don't know if there is a setting somewhere that controls or inhibits this.

Gone through usual checks of looking at access point names etc.

[Anonymous]

Morning Andrew.

Have you tried manually inputting the APN's , and asking O2 for your account to be provisioned for MMS as indicated earlier in the thread too ?

[Anonymous]

Hi there,

It can be a number of things, but it's worth trying a few things. If the phone was bought on O2, try and do this steps below. If it doesn't work try another in your phone, one that you know can send mms. Failing all this I would say ring 202 and they will do a full fault diagnosis on it. Based on the report error message from the test mms you will be asked to send they should have a pretty good idea on what to do. Hope this helps  @Anonymous 

1. Tap Menu
2. Tap Settings
3. Tap Wireless & Networks
4. Tap Mobile Networks
5. Tap Access Point Names
6. Tap Menu
7. Tap Reset to Default

[Anonymous]

And I've just noticed the post with ur settings , and they are for pay and go

These are the correct ones for pay monthly

1. Press the Menu key
2. Tap Settings
3. Tap Wireless & networks
4. Tap Mobile networks
5. Tap Access Point Names
6. Press the Menu key
7. Tap New APN
8. Tap Name then tap the text box and enter O2 Pay Monthly then tap OK
9. Tap APN then tap the text box and enter wap.o2.co.uk then tap OK
10. Skip passed Proxy and Port as they are preset as Not set
11. Tap Username then tap the text box and enter o2wap then tap OK
12. Tap Password then tap the text box and enter password then tap OK
13. Skip past Server as this is preset as Not set
14. Tap MMSC then tap the text box and enter http://mmsc.mms.o2.co.uk:8002 then tap OK
15. Tap MMS proxy then tap the text box and enter 82.132.254.1 then tap OK
16. Tap MMS port then tap the text box and enter 8080 then tap OK
17. Tap MMS protocol then tap WAP 2.0
18. Tap MCC then tap the text box and enter 234 then tap OK
19. Tap MNC then tap the text box and enter 10 then tap OK
20. Skip past Authentication type as this is preset as Not set
21. Tap APN type and enter default,supl,mms then tap OK
22. Tap the Menu key
23. Tap Save
24. Tap your new account so a green dot appears next to it
25. Press the Back key four times to return to the standby screen.

What To Do Next:

Switch your handset off and then back on to complete your settings.

The settings are now complete.

[MI5]

Before anything else, can you confirm if monthly or PAYG please?

[Anonymous]

Pay and go go is what I am on

[Anonymous]

---

@Anonymous wrote:

Hi there,

It can be a number of things, but it's worth trying a few things. If the phone was bought on O2, try and do this steps below. If it doesn't work try another in your phone, one that you know can send mms. Failing all this I would say ring 202 and they will do a full fault diagnosis on it. Based on the report error message from the test mms you will be asked to send they should have a pretty good idea on what to do. Hope this helps  @Anonymous 

1. Tap Menu
2. Tap Settings
3. Tap Wireless & Networks
4. Tap Mobile Networks
5. Tap Access Point Names
6. Tap Menu
7. Tap Reset to Default

---

Tried 202 all I get is engaged tone!

[MI5 · Accepted solution]

You need 4445 for PAYG CS.

But, the settings I gave you on the previous link for PAYG will work.

If they are not working make sure you have a data signal to the phone and make sure you have credit (to send them).

If nothing is working as CS to re-provision MMS on your account, which means deleting it and re-applying it 24 hours later.

You will have to wait a further 24 hours after this for the changes to take effect.