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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 1002 Views
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 170943 Views
  • 534 replies
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Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8649 Views
  • 12 replies
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Months ago I never ever contacted O2

My name is John. I was confused and still am.I was with virgin media but I never ever signed up to them to get the volt or 1000mb on broadband.My service was 340mb and still is.I remember getting a SIM card through the post which I ignored it then ou...

Resolved! Urgent help needed.

Guys,I have an o2 sim only account that I have linked with virgin media so I may get volt. Recently I added a second sim line to this account aswell. If I am to remove the first sim will my volt benefits continue? As I still have an o2 sim monthly ac...

rayaanW by Level 1: Joiner
  • 866 Views
  • 5 replies
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Amazon

I was offered 6 months free on account for Amazon but it is no where to be seen

MMayez by Level 1: Joiner
  • 360 Views
  • 1 replies
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VOLT SIM only contract

Please can I notify you that I want to cancel my contact with Virgin Media and yourself (VOLT) package from 17th September 2024. Can you kindly advise any costs or problems preventing this? I will be getting a new SIM only contract with a supplier an...

Scottvolt by Level 1: Joiner
  • 304 Views
  • 1 replies
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Virgin to 02

So when Virgin and 02 'merged', I was offered a free sim. I gave this to my sin who says he's had a txt about being charged for the sim now. Can I find that sim/phone number anywhere? I have an My 02 account but it isn't on there. Can anyone help pls...

OldNickT by Level 1: Joiner
  • 758 Views
  • 6 replies
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How do I claim WiFi boosters?

I was told I could have these when I got my contract a year ago. I have looked for how to get them but found nothing. I need WiFi boosted there is little or intermittent signal in some areas of my small house.

Mdbl by Level 1: Joiner
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not using 02 - not activated sim

I have unfortunatley had to join 02 via virgin media. You are billing me before I have activated or used my sim. I have not got a pac code from EE yet. It was agreed with Virgin Media that I would not pay until after 26th august as I am not sure I am...

Gina28 by Level 1: Joiner
  • 370 Views
  • 2 replies
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Volt benefits

Currently trying to activate volt benefits as I have virgin media internet but cannot set it up

Chy29 by Level 1: Joiner
  • 403 Views
  • 1 replies
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Signed virgin contract that included a sim & not received it

As the title says, signed a virgin contract, didn't receive sim. 02 say I haven't got an account, virgin just tell me to speak to 02. This has been going on for about 4 weeks. Losing my mind. Phone cut off from other provider, so have no calls or int...