UPDATE: We've seem some repeat questions and common issues being raised. We've added an update here so if you're experiencing issues, please read this first and see our post-weekend update here too. Good morning all. What a week this is going to be! ...
O2 and Virgin Media, two of the UK’s most iconic brands combining 46 million+ broadband, mobile, phone, and home subscribers, have come together to give the UK more choice and better value. And if you're a customer of both O2 and Virgin Media, it's t...
Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...
Keep getting an error stating the below when trying to link my volt to my household VM. "This information is not available at the moment. Please try again later." Any chance I can get some guidance on a workaround? Thank you! **Solved - Started worki...
Hi,I have broadband, TV etc with Virgin. My Virgin mobile account switched to O2 on 23rd May. The email received said I would receive double data and a broadband upgrade to the next tier. On my O2 app I can see I have double data and a discount but t...
So having been moved over from virgin mobile to 02 with a contract that states i will be on Volt 5G i now find 5G is not in my area ?
This is my last attempt for find a solution !! I will be leaving O2 and Virgin Media and it is the worst decision to have package Volt !! I am customer of Volt M250 Fibre Broadband + Phone + 10GB SIM. However even though 10 days have been past I have...
Not happy that the volt double data for my mobile also means I have to use a new hub. I didn't really want faster broadband. The new hub and password has completely messed up my house!
I've just updated my phone and now have larger data, my volt data does not apper to have been added
Hello having had my account moved to O2 mobile from virgin..Virgin said prior to transfer that becoming a O2 customer I would be able to get broadband upgrade , However I have just checked my 02 volt benefits and it is not listed ...
I have just been transferred over from Virgin to O2 and have been given the Volt O2 Travel Inclusive Zone. Twice last week, before travelling to USA, I phoned O2 and asked specifically if I used my mobile phone whilst in the USA to phone a USA compan...
Greetings. I am an existing o2 and virign customer. I recently upgraded my virgin package and they said I had to take out a new o2 sim only alongside the changes in order to qualify for the package. I kept saying I already had an o2 sim and didn't ne...
Anyone tell me what country's we can use the 02 travel roaming in please
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