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Forum Posts

Bigger benefits – Just for being with both Virgin Media and O2

Hi members, We wanted to remind everyone of the amazing Volt benefits you get when you’re with both of us. When you’ve got an eligible Virgin Media broadband pack or bundle and at least one eligible O2 Pay Monthly plan in your household, you have the...

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Dave-O2 by Community Manager
  • 2665 Views
  • 16 replies
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Introducing Volt – Even bigger benefits when you’re with both Virgin Media and O2

UPDATED on 19/2/25 to ensure Volt benefits are up to date. Good morning all. What a week this is going to be! This morning Virgin Media O2 has introduced Volt – the benefits you get when you’re with both Virgin Media and O2. Whether you're an O2 cust...

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Chris_K by Former Staff
  • 175523 Views
  • 534 replies
  • 1 kudos

Welcome to the Volt board!

Welcome to the Volt board This is the best place on the Community to ask any questions you may have about Volt, get involved in Volt related discussions, or even raise any issues you may have with Volt or getting the benefits applied. If you haven't ...

Martin-O2 by Former Staff
  • 8956 Views
  • 12 replies
  • 4 kudos

Volt benefits

Have not received my volt benefits. 

Jasso by Level 1: Joiner
  • 449 Views
  • 2 replies
  • 0 kudos

Resolved! end of 18 month contract

hi can any one tell me if the my contract just ends after 18 months i took out the volt package 18 month ago which includes 02 sim i have renewed my virgin contract the same as before but no new sim this time so does it just end or i need to renew wi...

tigerlee by Level 1: Joiner
  • 1068 Views
  • 4 replies
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I have 1 virgin media and 2 02 accounts at same property

getting sent round in bloody circles by 02 and virgin pointing the finger at each other we have virgin media broadband at our property which is registered in MY NAME I redeemed VOLT on my DADS 02 account. I've recently signed up to 02 myself so now w...

Resolved! volt not applied to o2 or virgin yet ?

still waiting to hear from either company about my volt upgrade ? been with both for 3 weeks now ? anyone know how i can physically speak to someone at o2 ?

andyadam by Level 1: Joiner
  • 414 Views
  • 1 replies
  • 0 kudos

Resolved! volt

I am a virgin tv account holder and want apply free volt to my account 

joanne65 by Level 1: Joiner
  • 321 Views
  • 1 replies
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Resolved! Volt benefit - Virgin saying it's O2 issue

Hi I've been messaging Virgin for week or so to get my Volt benefit for broadband applied. I applied on 29th July for Voly and O2 activated this to my O2 plan on 3rd August. Virgin said it takes 14 working days from application to activate even thoug...

chaw80 by Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos

My bill

My current bill is for £14.07 for the period of 07/08 to 06/09/23 which is incorrect my package is for £10pm from 12/08/23 and shows on my account as this - 1053050582.I already have a complaint running with you for overcharging from 12/06/23 to the ...

K77B by Level 1: Joiner
  • 503 Views
  • 2 replies
  • 0 kudos

Resolved! Double data volt benefit not added to my O2 account

Hi, I recently joined O2 on the 250GB tariff. I also have Virgin media broadband but I don’t seem to be receiving the double date / unlimited data volt benefit with my account. When I click on the activate benefits link I am taken to a webpage that s...

Lana85 by Level 1: Joiner
  • 610 Views
  • 1 replies
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Resolved! Volt for new phone

I acquired a new phone yesterday in an O2 shop, with an existing O2 account. The VOLT benefits I previously had applied to my account have not been transferred. I can not see how to activate the benefits online.

FionaA04 by Level 1: Joiner
  • 437 Views
  • 1 replies
  • 0 kudos

Resolved! O2 Travel Inclusive Bolt On - Volt

I have a SIM monthly contract and I am a Virgin Media (Broadband) customer so have access to the Volt benefits. When I go to available bolt on in my account the 'O2 Travel Inclusive Bolt On' is showing as a free option, I am trying to clarify the 'fr...