Re: Using a non-O2 e sim abroad

Morris1000 · ‎15-10-2024

I want to use a non-O2 e-SIM in a country my VOLT package does not cover but it seems my Pixel 4a has been locked by O2. (Phone was not locked when I bought it from Google). I'm now out of contract with O2, paying monthly, will I be able to use a non-O2 e-SIM when abroad without ending my O2 contract?

MI5 · ‎15-10-2024

@Morris1000

How to unlock here if needed Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎15-10-2024

Can't see how an unlocked phone bought direct from Google could then be locked by O2.

O2 have not locked phones since 2018

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎15-10-2024

I'm 99% sure that if the phone is indeed locked it won't have been done by O2

I'm not even sure that it is possible

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎15-10-2024

Used to be a thing with iPhones, but not known it with Android.

Anyway, who knows why the OP thinks it's locked ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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