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Travel

MartinV
Level 1: Joiner
  • 2 Posts
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on ‎08-07-2024 15:11

on ‎08-07-2024 15:11

My account says I have the zone 1 travel volt bolt on included. But I got a text saying I didn’t have it when I got to Canada. So I tried to add it to my account - but it’s already there! Help - do I have it or not? 

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madasaf1sh
Level 78: King of Kings
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on ‎08-07-2024 15:14

on ‎08-07-2024 15:14

@MartinV 

 

You will need to make contact with o2 as no one on this CUSTOMER TO CUSTOMER community can tell you as no one has access to accounts. 

 

Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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on ‎08-07-2024 15:21

on ‎08-07-2024 15:21

@MartinV 

It will show as a bolt on in your MyO2.

Guide: Roaming MegaGuide 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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