wifi calling

[SimCustomer]

I need someone in O2 to enable wifi calling on my pay-monthly sim

[MI5]

@SimCustomer 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[Cleoriff · Accepted solution]

@SimCustomer 

O2 need to activate it on your account first, if not done so already.

Call them on any of these numbers Guide: Coronavirus Community Help and Support 

Once that's done, you need to enable it in your MyO2  http://www.o2.co.uk/myo2

And turn it on with the toggle on your device.

[SimCustomer]

Many thanks MI5 and Cleoriff, very helpful!

I am waiting for O2 to activate it, so fingers crossed.

[Cleoriff]

Best of luck @SimCustomer 🤗

[MI5]

You're welcome