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network unlock for NON customer

Deltech
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How much do O2 charge for a network unlock for a NON customer?

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MI5
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@Deltech 

It's free but you will need an O2 sim to use in the phone.

If you can't borrow one, it will be £10 for a PAYG sim.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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MI5
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@Deltech 

It's free but you will need an O2 sim to use in the phone.

If you can't borrow one, it will be £10 for a PAYG sim.

Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Deltech
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Em, I don't think I explained myself properly, sorry

My iPhone is K-nackered, so I'm looking to buy a used one, and CEX give 24-months warranty as standard.

 

BUT>>>>> it's cheaper for me to buy an O2 one from CEX rather than an unlocked one, so I meant how much do O2 charge to unlock am iPhone currently locked to O2?

 

I'm currently with a ""virtual"" network, using ""not O2"" as the carrier.

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Bambino
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@Deltech O2 haven't sold locked phones since 2018. Are you sure the phone you're purchasing is locked? I'm surprised that CEX would be selling a locked phone. If that's correct, you would still have to use an O2 sim to unlock it no matter which carrier you're with now.

I DO NOT WORK FOR O2



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MI5
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@Deltech wrote:

Em, I don't think I explained myself properly, sorry

My iPhone is K-nackered, so I'm looking to buy a used one, and CEX give 24-months warranty as standard.

 

BUT>>>>> it's cheaper for me to buy an O2 one from CEX rather than an unlocked one, so I meant how much do O2 charge to unlock am iPhone currently locked to O2?

 

I'm currently with a ""virtual"" network, using ""not O2"" as the carrier.


@Deltech 

You did fully explain it and I understood you.

There is no charge to unlock the phone, but, you need an O2 sim as explained in the guide I posted.

You can borrow a friends sim and use it in the phone and ask them to request the unlock, or you need to get a PAYG sim, top it up with £10 and then request the unlock code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Deltech
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Yes it's locked to O2. I have a budget so it's an iPhone 6 plus (same as my K-nackered one), also it's the last iPhone with a "proper" headphone socket (the subsequent models only have lightning socket, and I don't "do" wireless headphones), so unfortunately this is the model for me.

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Deltech
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MI5, thanks for that.

 

What about using a Tesco sim for the purpose of unlock, as Tesco use the O2 network.

 

Someone in the house already has a Tesco sim on PAYG.

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Bambino
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@Deltech Then you'll have to use an O2 sim to unlock it. Maybe someone at CEX is on O2 and will put their sim in the phone for you. If not, you'll have to either ask a friend on O2 to help or get an O2 PAYG sim yourself.

I DO NOT WORK FOR O2



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MI5
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@Deltech wrote:

MI5, thanks for that.

 

What about using a Tesco sim for the purpose of unlock, as Tesco use the O2 network.

 

Someone in the house already has a Tesco sim on PAYG.


Tesco sim won't work unfortunately @Deltech 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Deltech
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Made 2 calls to O2 today, 40 minutes then 60 minutes, and apoke to 2 ladies whose accents I can only describe as ""android"".

 

Both told me 100% I will NOT be able to unlock this phone, as I am not the ""original account holder"".

 

Any further comments on this?

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