I need to close my UK O2 account and I asked for a stac number but realised that I won't use it as I'm not moving to a new network in the UK. I already have my new Belgian phone number (maybe I should have given them my stac number but I didn't).
Am I right that my O2 account will not be closing without using my stack number? I wanted to call O2 but from Belgium, I can't call them! And the bot drives me nuts and is really unhelpful. How can I close my account, please!!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Just to say thank you again, I managed to close my account! I called them using one of your links but not with Skype ( I used my Belgian phone/ sim card).
There was a free phone number for people abroad which I will put here should anyone be in the same kind of situation:
For pay monthly customer: +44 344 809 0202
For pay as you go customer: +44 7860 980 202 (international rates)
