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keeping old number

JB11
Level 1: Joiner
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Good morning,

 

I have recently changed to O2 and I asked to keep my old vodafone number. After introducing the PAC code how long does it normally take to port my old number?

 

Kind regards,

 

Jose

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gmarkj
Level 66: Unequalled
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You should get a message from o2 confirming the date of the move @JB11 

If you have not had that then the move won't happen.

It normally takes up to 24 hours for the move to complete, but generally it is quicker than that.

Some more advice is in the guide below:

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12683 Posts
  • 95 Topics
  • 1156 Solutions
Registered:

You should get a message from o2 confirming the date of the move @JB11 

If you have not had that then the move won't happen.

It normally takes up to 24 hours for the move to complete, but generally it is quicker than that.

Some more advice is in the guide below:

Guide: Migration & porting into O2  

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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