How can I view my bill if I turn off my wi-fi?

Mr_Alan · ‎27-04-2025

I'm not stupid, but I want to know how this works, please.

Every month I get a txt message:

I laboriously type in the URL and get the log-in page. I turn off the Wi-Fi because that is what it says; nothing happens. So I refresh the browser. The browser says "NO INTERNET."

Enlli · ‎27-04-2025

Then it sounds like your phone is not connected to mobile data.

What make and model is it?

As you are ex PUFFL you should have 500mb

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎27-04-2025

Also, you don't need to type the URL @Mr_Alan

Just tap the link in the text.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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