iMessage not working after port

[DC1984]

Hi, moved over from EE and I have tried everything possible to get the iMessage & FaceTime working, also can’t get messages from banks etc.

spoke to O2 and no help as they are saying it’s fine on their side. It’s obviously not as I can put in any other SIM card and it works fine within seconds 🧐

I may need to cancel if this isn’t resolved asap!

[Cleoriff]

@DC1984 

I'll tag one of our account advisors to help @O2Sarah- . She's on this morning from 8am. Hope she can help.

[MI5]

@DC1984 

You need to allow a few days for it all to come online.

There's lots of similar issues on here that resolve themselves after a few days.

[O2Sarah-]

Thanks for the tag @Cleoriff 

@DC1984 This does usually resolve on it's own but I will send you a private message so we can check your account.