Solved: iMessage activation failed

andr7766 · ‎06-07-2023

Hi,

I was moved from Virgin to O2. Everything is working but my iMessage activation has failed. have restarted, reseted network settings, O2 has send me a second sim but that dis not solve the problem.

Have deactivated iMessage and Facetime, rebooted, switched it on again - no luck. Any tips/help will be greatly appreciated!!

MI5 · ‎06-07-2023

@andr7766

It's currently taking around a week to reactivate.

If longer than that, you need to speak to O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-07-2023

@andr7766

It's currently taking around a week to reactivate.

If longer than that, you need to speak to O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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