how long does it take for my new phone to get connected its been two days

[Craig1965]

I recieved my new phone from 02 and transferred everything including my number to the new device but im still waiting to be connected

[Bambino]

@Craig1965 Do you have a new sim for your new phone? If so, you need to do a sim swap: SIM Swap: a mini guide - O2 Community

If not, use your old sim in the new phone. 

If you still have no service, contact O2: How to find help & contact O2: A Guide - O2 Community