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Forum Posts

Resolved! I would like to cancel charge to phone subscriptions

I have to subscriptions I'd like to cancel this is live career & Microsoft 365 & any other charge to phone services linked to my account then I'd like to pay my bill please

Esso by Level 1: Joiner
  • 586 Views
  • 1 replies
  • 0 kudos

Resolved! Cut off

I've been cut off but paid my bill and still no network

Ian1979 by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! No Service

Hi,I have recently received my upgrade and did a Sim Swap Monday evening; however I still have 'No Service' on my phone. How long does it usually take?Thanks, Michelle.

Michy by Level 1: Joiner
  • 805 Views
  • 2 replies
  • 0 kudos

Resolved! Found lost phone

Found lost phone please can it be unbarred 

Shelley2 by Level 1: Joiner
  • 313 Views
  • 1 replies
  • 0 kudos

Resolved! Account

Hi, I try to go in my o2 account to update extras or check my phone status and it’s says something wrong and will be fixed soon, but it shows it from yesterday already. As I’m new customer I can’t see anything

Nelda by Level 1: Joiner
  • 592 Views
  • 1 replies
  • 0 kudos

APPLE Music 6 month offer

Having been offered APPLE MUSIC for 6 months as one option I decided to try it out.Received the text with the link.Select link Open in Music pops up, select open and loading is all I get!How do I actually get the link to work?Not exactly great servic...

Kav by Level 1: Joiner
  • 500 Views
  • 3 replies
  • 0 kudos

Resolved! Visual voicemail

How do I turn on visual voicemail 

C13 by Level 1: Joiner
  • 1560 Views
  • 2 replies
  • 0 kudos

Resolved! Sudden deluge of txts and voice messages

Returned from France to UK yesterday ( this may or may not be relevant). Roaming had been left switched on and worked, but I did not send or receive any texts or calls, just wifi and Whatsapp. Tried online banking today which required a code text to ...

Resolved! No 4G connection

I have a Samsung Galaxy A12 which is a 4G phone but when I go to 'settings/mobile networks/network mode', I can only set it to 2G or 3G.

Bob12 by Level 1: Joiner
  • 2725 Views
  • 6 replies
  • 0 kudos

Resolved! After porting my number my phone doesn't ring for incoming calls

I recently had my number ported over from Vodafone and all seemed to go well, I can receive SMS messages and use FaceTime & iMessage and my number is showing up as the number that I ported over. The only issue is when someone calls me my phone doesn'...

Riayn by Level 1: Joiner
  • 1912 Views
  • 2 replies
  • 0 kudos