Get tech support for your O2 issues

Resolved! 4G Calls Turned Off

I was in the middle of a very important call when all of a sudden my phone call was cut off and I received a text message that said 4G calls have been turned off - O2 has turned off 4G calls from your account. I have unlimited calls, unlimited texts,...

No connection in italy

Hey all, Travelled to Italy for a week and on arrival I couldn't connect to any Italian network. They mostly have forbidden in brackets and the 2 that don't won't allow me to connect. Using an esim and have the travel package on a monthly account. My...

Resolved! Boost Box

My brother who is with O2 has a terrible time using his mobile in his house outside its not that bad (about 2 bars on the phone) but inside its crap (1 bar or nothing), how can we get him one of these BOOST BOXES that I have seen on the O2 siteJohn

Resolved! Really worried about giving out my number to a stranger

Hi all, I am rather worried about what someone can do with my number. I actually was coaxed into joining a dating site by a friend of mine and I met someone the other day and they very quickly asked me for my number. I don't usually do this but I tho...

Resolved! Top up not working

I was running out of data so I’ve done top up of 10 gbp but I’m still facing the same problem with mobile data.

Resolved! 4g switched off by o2 while in America

Despite buying a bolt on to ensure good coverage I lost 4g today and received a message saying o2 had switched it off. What do I do to restore it?

Sim card data roaming not working

I have bought a o2 sim card and data roaming is not working

Resolved! Network connection in spain

Hey, I’m currently in Seville, and I don’t get any network outside the hotel. Appreciate it if you could look into this for me. ThanksMargaret

Resolved! So far no help with a stolen number

Around january i noticed my sim became inactive suddenly.the next day i went to a local o2 store and had a sim card swap. i was told they can take up to 24hours.it did not work. i returned again to have another sim card swap. same again.during this t...

Resolved! Abroad

My Dad is abroad and has asked me to help. He has no signal and when he tries to speak to o2 online they say he needs a security code that’s been texted to him but he can’t receive the text because of the signal so has asked me to help him sort it. C...

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