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Resolved! No access to data whilst abroad

I've recently moved over from Three to an unlimited contract with o2. I was told that this unlimited contract allowed me to use data whilst roaming in both Europe and the US. I came across to Spain a week ago and was unable to get access to any data ...

‘Weak security’

I’ve just bought an Alcatel Hotspot, when I connect my iPhone 11? it states there’s a ‘weak security’ issue……how do I resolve this???

no mobile data access

I phoned the 202 number yesterday to report an issue with receiving calls, the calls are inaudible for the caller with my voice constantly breaking up on the call, I could hear the caller ok. I also reported to o2 a few weeks back scam calls telling ...

EID number/s

Ok! Still having issues since I changed my Apple Watch 7 to an Ultra. Not getting a data, which keeps dropping out? Does anyone know much about EID numbers and should your EID number of your data plan be the same as what is shown on your Apple Watch?...

Resolved! number change

just switched over from virgin mobile to o2 told I would have same number but that's not the case people finding it hard to call me

Resolved! Terrible data coverage

There has been terrible data coverage in the G82 and G83 area since the beginning of my contract 18 months ago. Can’t wait to be done with O2.

Resolved! App not working

Trying to access my account via the myo2 app and it is telling me it’s not available to me ? What is this all about

Resolved! Fraudulent order

I’ve just received an email confirming an order for a new phone that I haven’t ordered and have now lost all coverage on my existing phone. I upgraded my phone last week and that order is on my account as completed - this is a new order. I can’t spea...

Resolved! Battery

Charge my I phone up battery only last about half hour max where best place to go to get new battery?

Resolved! Very poor signal in my home area, & I can’t get O2 to switch on WiFi calling

My experience to date have been extremely poor. Poor signal, promises that it will be fixed but after over a week I still can’t get a signal. I’ve asked for O2 to at least switch on WiFi calling at your end so that I can at least use my mobile at hom...

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