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Resolved! Migrating Frustration

Sorry if posting in the wrong boarsd, and I have seen the rota, please can someone tag the 02 experts that are next available in response to my query below. ThanksHi, Wondering please if any O2 experts could message me please? I have been trying sinc...

CarolP2 by • Level 1: Joiner
  • 1668 Views
  • 7 replies
  • 0 kudos

No cellular on Apple Watch.

I have spent 20 hours on the phone. 3 hours in store. Completely useless. Now sent for PAC. Had enough. Can Anyone help??? Bought new iPhone 14. Paired with Apple Watch 4. Had no issues with old XR. Now I can’t connect to cellular. Get error code 14,...

Tony28 by • Level 1: Joiner
  • 777 Views
  • 5 replies
  • 0 kudos

Keep the number

I have spent hours with O2 to swap my pay monthly to pay as you go, still not transferred. I have been assured all will be transferred. I want to keep my old number and I am currently in overseas. Need help

Fahmy by • Level 1: Joiner
  • 383 Views
  • 2 replies
  • 0 kudos

Account and number erased after tariff change

Earlier this week I used the MyO2 app to change my tariff to one that has more data. As soon as I did this, I lost all signal on my phone and couldn't log into MyO2. Rang customer services on another phone and they explained the order their end came ...

OgG56 by • Level 1: Joiner
  • 1064 Views
  • 7 replies
  • 0 kudos

Resolved! Want to Port to Vodafone from O2

HiI got a PAC code so I could shift to Vodafone, however, porting failed due to some technical error and now I am not registered on any network. How do I get my O2 network back? I need it urgently.

Ahsan1 by • Level 1: Joiner
  • 473 Views
  • 2 replies
  • 0 kudos

4G

I had a txt message from O2 to say 4 G was being switched off. All the settings show it is still working but it isn’t. Please can anyone help me to get it working again. Thank you

Deb44 by • Level 1: Joiner
  • 427 Views
  • 4 replies
  • 0 kudos

Apple Watch Data Setup Error code 15

Hopefully @O2Sarah can help me. Attempting to setup an Apple Watch Series 8 purchased from Apple yesterday. I have tried various times to setup data and have had error codes 15,27 & 32! I have tried uninstalling and reinstalling the Apple Watch app. ...

Jevans727 by • Level 1: Joiner
  • 578 Views
  • 4 replies
  • 0 kudos

My phone keeps restoring

So a week ago my phone said it needed restoring, and since then it's been asking to be restored every other day. I've lost all my media and I have three children so this is heartbreaking plus I need my phone for work and can't keep restoring it every...

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