Resolved! My SIM card hasn’t activated
My SIM card has not activated its nearly been 24 hours but the problem is that I did have 4G and signal it’s just my phone wouldn’t ring but now I don’t have any service at all
My SIM card has not activated its nearly been 24 hours but the problem is that I did have 4G and signal it’s just my phone wouldn’t ring but now I don’t have any service at all
My WiFi signal keeps dropping every few seconds. My tablet doesn't do this. How can I establish if it's my phone, or my wifi? It's driving me mad.
I am trying to check my bill but the app won't let me in.
We are on hols in Marakkesh. My wife’s data works well but mine doesn’t work. We are both on O2.I checked myO2 and I have plenty of data allowance left. how can I unblock access to data?
We have just been transferred from Virgin. We have 4 mobiles in the family. Due to Virgin's anti-fraud/crime measures (I think), we had to have 2 accounts - one for 2 of the phones and a different account for the other 2. I pay all the bills and woul...
I “supposedly” changed my contract from pay monthly to payg on the 16th July, I was told a migration form had been filled in and my old number would be transferred with 24/48 hours. To date (28th July) I still do not have my old number! I have spoken...
I have three family numbers moved from Virgin to O2 but they are not linked to my email which was registered before the move... How to request this?
Hello, my number was supposed to have been ported to O2 over a week ago. I have called help number numerous times and no one seems to know what to do. All they say is it's been escalated and wait 24 hours. How long is there 24 hours, I've been waitin...
I can not find the live chat anywhere, can someone help?
Since being moved from Virgin to O2 I have not been receiving text messages I am on e SIM, I have to swap back to my Virgin e SIM to receive texts, but on that SIM I can't make or receive calls. This is driving me nuts, I cannot believe that you are ...