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Resolved! Apple Watch Error Code 10 on eSIM Activation – Stuck in Tech Support Loop

Evening all, I’m currently stuck in a 10-day tech support hole with O2, and it’s only getting deeper by the day! I’ve been trying to activate mobile services on my refurbished Apple Watch Series 9, but I keep hitting Error Code 10 each time. Accordin...

Resolved! Changing from pay as you go to new phone keeping my existing number.

How do I change from a pay as you go tariff to to a new phone with O2 keeping my number. What is the process?For example,1. Get new phone 2. set up new phone 3 transfer number to new phoneor 1. Transfer current phone to monthly plan2 Get upgrade phon...

gdw123 by • Level 1: Joiner
  • 149 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

Would a zero spend cap stop me making an overseas call from the uk ?

DDK by • Level 1: Joiner
  • 101 Views
  • 2 replies
  • 0 kudos

Resolved! Sim not working

Hi, some reason all of a sudden my Sim is not working. I have a virgin sim but as virgin partnered with O2 I have been registered with 02 for a long time now and there has not been any issues. But, now when I try and make a phone call, it says not re...

Daniaal10 by • Level 1: Joiner
  • 144 Views
  • 1 replies
  • 0 kudos

PUK Code not available

Ok, so transferred to O2 (beginning to wonder why...) - got a temp sim, and waited nearly a week for my old number to be ported over. Advised today that it now had been - no other information on what to do to ensure that the temp number on the sim wa...

smenmarch by • Level 1: Joiner
  • 442 Views
  • 8 replies
  • 0 kudos

Data

My account page says that I have 2GB of data, my phone says that I have no data. I suspect that the problem stems from the change over from Virgin. Any help will be appreciated.

Goodere by • Level 1: Joiner
  • 78 Views
  • 2 replies
  • 0 kudos

Payment

Why did I payed £30 and didn’t get any data’s?

Ol_ha06 by • Level 1: Joiner
  • 95 Views
  • 2 replies
  • 0 kudos

Can’t send sms on iphone

Tried the guide posted often, tried forcing a network refresh, tried off and on again. Still can’t send sms messages since a couple of months ago. Used to work fine. Can’t find any sms related settings on iPhone other than enable or disable. any help...

B1ue52 by • Level 1: Joiner
  • 279 Views
  • 4 replies
  • 0 kudos

Resolved! Scam

Hi, I am getting scam calls on my account and when I call 202, they send a unique 6-digit code through the same O2-UK number as the 202 service, I don't know what to do or who to contact for Cyber Security. Kind regards,Aaron

Aaron118 by • Level 1: Joiner
  • 199 Views
  • 2 replies
  • 0 kudos
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