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Forum Posts

Fluctuating 4g

I get my wifi from 4g. L372ebwhen I check speed with Okla it first shows approximately 37 mbps. If I check again a few minutes later it drops to below 2 mbps. when it shows the highest speeds it often fails when uploading. any advice please

jg by Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Roaming

Could you please guide me how to activate roaming as I am travelling to Rhodes(Greece)Also, I downloaded the app and is not working. I have changed the passwords several times and I could go in just ones using the app.

Lily8 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Data worked in Seville but not Malaga

Hi,travelling around Spain for 10 days and the last 2 days I’ve been in Seville with no data issues as soon as I got off the plane. Today I travelled to Malaga and suddenly it says full bars but ‘E’ only so won’t connect to date. Have tried switching...

Resolved! Apple Watch

How to connect apple cellular watch ? Do I need a separate contract 

Sean10000 by Level 1: Joiner
  • 368 Views
  • 1 replies
  • 0 kudos

problem

Since the virgin to o2 changeover, when anyone calls who is in my contacts, it comes up as unknown number ?

pedantic by Level 1: Joiner
  • 358 Views
  • 2 replies
  • 0 kudos

IMEI block help needed

Hi all, Weird problem here. My IMEI number on my handset has been blacklisted. I did not request this, I bought the handset outright direct from google in 2021, it has never been lost or stolen. Now everyone is saying because they did not place the b...

NilaJ by Level 1: Joiner
  • 891 Views
  • 6 replies
  • 0 kudos

Sim not Provisioned

Hey, I've inserted my Sim that came in the mail yesterday and left it 24 hours but its still saying Sim not provisioned. I can't call you to sort this out since the phone won't work and don't have access to a phone line so can someone please activate...

Resolved! No data use in Spain

Hiarrived in Spain yesterday from U.K. and simply can’t connect to internet outside of apartment wifi

Joe221 by Level 1: Joiner
  • 857 Views
  • 3 replies
  • 0 kudos

Caller unknow.

After transferring from Virgin media to O2, with the same phone and number, but a new sim, every call I receive comes up as caller unknown, even calls from my contact list.

AnnieF by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

No SIM Card - No Service Message Appearing on Phone

My Phone has been running down very quickly for 3 days and now I have a message at the top of my phone indicating that there is No Sim Card - No Service? My bill paying is up to date with the next one coming tomorrow? Is there a problem with the seri...

CMCI by Level 1: Joiner
  • 401 Views
  • 2 replies
  • 0 kudos