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I have no network connection

There has been no mobile coverage at my location (TQ12 5SD) for 2 weeks and the O2 page says there is a problem getting access to the mas and the next update will be the 10th of November.I called 202 and the service assistant took me through to the '...

Text and messages

Since moving from Virgin to O2 we've foung texting and messaging is very poor on both my wifes phone and mine. Friends say the've messaged which we dont receive, text can take over a day to arrive and anyone using the ring door bell has left before w...

poor recpection

I’m experiencing poor reception since being moved from Virgin to O2.Often I find a msg saying ‘not on the network’ when trying to make a call, calls to me get relayed to answering service and I don’t get a msg to say that has what has happened to the...

Unable to make or receive calls while abroad

I would like to know WHY I cannot find any access to speaking with an actual O2 agent. This is not on. I am abroad somewhere where I come four times a year, yet this trip my phone has stopped enabling me to make or receive calls. It is unacceptable t...

Connection problem or invalid MMI code - ##4636##

Hi,When I try to run the ##4636## code, I get 'Connection problem or invalid MMI code' msg. I've tried adding a command, restarting, safe mode, network and a new sim. Nothing works. I have a samsung s22 ultra. Can anyone help?Thanks

Silence from o2 fraud dept 2.5 months

@O2Lisa Good evening, I was a victim of fraud on my o2 account on 1st August. Two iPhone 14swere ordered on my account and the o2 agreements were changed. There are 2 phone numbers attached to the account. I am the o2 account holder.I reported it imm...

Resolved! samsung watch

If i have a tesco contract can i get a watch from o2 to link to my tesco sim card?

Why can't I open my o2 account

When I try to open MyO2 account app. It says there is a problem try again in 48 hours. It's been nearly 2 months, I still cannot get in

Got a bill threw text message

I got a txt saying I owe £26 I’m on pay as you go so why am I getting bills

Resolved! Lost signal abroad

Hi, I am abroad and I haven't received my new O2 sim card yet, I am still using my Virgin card. The signal and network worked fine so far but today my device lost the signal and I cannot fix the problem with restarting, removing and putting back the ...

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