Get tech support for your O2 issues

No caller ID on incoming call

When I changed plastic sim to eSIM having problem that no called id on incoming call. All incoming call are showing no called id. 02 technical department fail to sort out problem. Asking 3 to 5days more to solve the problem. Very disappoint about 02 ...

Second sim

Activate for me this second sim on the same o2 bill. (REMOVED)

Not receiving OTP texts from amazon

Hi, I was trying to log into Amazon and I have a three step verification.(OTP) Nothing arrived on my mobile. Contacted Amazon who confirmed that the codes were being sent and to speak to my provider.

Can't check my bill

When I try to see my bill it says I don't have any services

No network connection in USA

I cannot connect to a network in the USA. 4G calling, data roaming, auto connect, travel bolt all turned on. How do I get coverage? The only way to get in touch with O2 is via Instagram and they say someone will look at it in 72hours, which isn't muc...

No phone signal or mobile data abroad (Europe)

For several years I have had no phone signal or mobile data whenever I am in Europe. When I turn my phone on initially it gets one bar of signal for about a minute and then it drops off, and I am entirely reliant on WiFi. I have had many conversation...

Calls Dropping Out

I recently swapped across from a personal contract to a business one, no changes to phone (Pixel 7 Pro) or the SIM card itself, but now calls keep dropping out after c20 seconds, and the repeatedly thereafter. I have tried turning off the phone, turn...

Resolved! esim retrieval

Hi, I have got into a problem. I swapped my O2 plastic sim from my mobile to an esim and installed it on my new galaxy watch 6. Then I realized that it cannot send or receive any sms or calls. Now I am trying to move that esim back to my mobile eithe...

Deactivate account

I have duplicate logins for my o2 and want to close one of them how do I do this?

Resolved! No Signal

Hi, folks I'm now well into my second day without a signal. I've checked the network status on the O2 page and it says that a nearby phone mast isn't working as it should and their engineers are on the case. This is the same message that was up yeste...

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