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Transferring number has broken my sim

I recently attempted to transfer my old number from three to my pay as you go sim, using the o2 form and my pac code. Now 02 have deleted my current number and my old number has not been transferred over. So i can no longer make any calls as i have n...

can't access the app

i moved from virgin media too2 a matter of months ago, still can't access the app or online when i log in it's saying i have no products with o2 when i currently had a contract and a disney plus add on but i'm unable to check any of this how can i ac...

kazz98 by • Level 1: Joiner
  • 284 Views
  • 1 replies
  • 0 kudos

Internet abroad

I am currently in Tenerife but I am able to get internet access unless I am connected to the hotel WiFi. Can you help please

Tralida by • Level 1: Joiner
  • 236 Views
  • 1 replies
  • 0 kudos

My02

Hi,A few months ago I was transferred from Virgin to O2. I registered & signed in to MyO2. More recently I have not been able to access MyO2. If I try the App it says there is a problem and I should wait 48 hours or contact support. If I try the webs...

DocHog by • Level 1: Joiner
  • 416 Views
  • 3 replies
  • 0 kudos

app access

I can access my app on my laptop but my mobile does not accept the same log in name and password - why and what can I do to correct it pleaseThank you

Resolved! accessing account

I can access my account on my laptop but not on my mobile using the same information - why? How can I fix it thank you

New to O2/Tech help!

On Monday, I moved from Smarty to O2. The number seemed to have ported through fine today (Wednesday) but it’s left me with no 3G, no 4G or no internet. I have an iPhone, so the top left still had ‘O2-UK’ on it but now it has ‘no service’ but, I mana...

Resolved! Is my phone unblocked?

I had an iphone with an O2 contract. That contract has ended and I now have a new phone and contract with O2. How can I tell if my old phone is unblocked - I don't have another network's sim card

Peter110a by • Level 1: Joiner
  • 1687 Views
  • 5 replies
  • 0 kudos

Can’t phone NHS 111

My phone doesn’t allow me to call 111. The problem started a few months ago. It was fine before. Now when I try to call it goes straight to “call ended”, doesn’t even ring. I have stage 4 cancer and often need to phone 111 and it’s worrying me that i...

Lilz by • Level 1: Joiner
  • 583 Views
  • 3 replies
  • 0 kudos

pac

how to get pac number without service from O2

qs by • Level 1: Joiner
  • 364 Views
  • 3 replies
  • 0 kudos
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