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update a phone username in o2 business account

I'm trying to update the names of the users inside my business account and it says when I log in there should be 2 options, Bill Analyser and My Account, and that it's possible by clicking My Account. But I can only see Bill Analyser. Why can't I see...

Issue sending international SMS to the Irish EIR network

Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...

Resolved! Unable to send SMS to some numbers

Hi all, I ported from Virgin to O2 around 10 months ago now, and since then I have been unable to send SMSs to some (but not all) numbers.I will get a message saying that the number isn't formatted correctly, but they definitely are.I have tried this...

cannot receive phone calls or make calls since porting to O2 from Three

Since joining O2 i can only send text messages and use data. Text messages i send do have my number on however anyone who calls me from mobiles/ landlines just bleeps and ends call. never rings. Tried with MyO2 Agents, we go round in circles trying n...

No signal

Hi I haven’t been able to get signal now for 4 days if I’m not connected to WiFi it comes up with a satellite symbol this is causing me lots of stress as I’m missing important phone calls please fix this

Number disconnected without warning

My number was disconnected without warning. When I called customer services they told me the number was still active. I told them I’m getting a message saying “the number you have dialled has not been recognised” and there is no signal whatsoever on ...

No mobile data/signal for over a month

Hi I have not been able to make any calls/text or browse the internet without being connected to wifi since 25 January. I put my phone (S22 Ultra) on airplane mode for a flight and since then it won't find a signal or connect to a mobile network. I'v...

Cannot hear voice on a call but caller can hear me for 3 days now.

When answering a call I get cut off after about 30 secs-the caller can still hear me but I cannot hear the caller.All ok on What's App calls.

Disney plus link doesnt work

I was sent an email and the link doesnt work for the disney plus

Resolved! O2 Open Discount

Hi,Unable to receive the verification email to register company bonus. Followed the steps yesterday afternoon, requested verification email and still not received. Checked junk folder and email is correct.Should this of come through by now or does it...

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