Solved: Re: Unlocking old phone

helppleasehelp · ‎12-09-2023

I need to unlock an old phone. Im now with a different network and o2 are making it near impossible to navigate. This is kafkaesque, please help.

MI5 · ‎12-09-2023

@helppleasehelp

Follow the process in guide Guide: Unlocking an O2 phone to use a different SIM card

It's the only way, just pick one option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎12-09-2023

@helppleasehelp

Follow the process in guide Guide: Unlocking an O2 phone to use a different SIM card

It's the only way, just pick one option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎12-09-2023

Guide: Unlocking an O2 phone to use a different SIM card tells the tale - all phones since 2018 gave been sold unlocked to O2 though @helppleasehelp.

Links to O2 Social Media Team here

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