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Unlatch my device

Rebeckastux
Level 1: Joiner
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I am needed to unlatch my device and it is showing network provider sim locked. I have tried to request unlatch but because my number on my SIM card is not o2 number it won’t let me unlatch the phone. I need to be able to put my sim into the phone I have which is currently locked to o2.

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MI5
Level 94: Supreme
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@Rebeckastux 

Follow guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

@Rebeckastux 

Follow guide here Guide: Unlocking an O2 phone to use a different SIM card 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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