on 10-01-2025 13:36
Hi,
I’ve spoke with O2 for 3 days in a row to transfer my data plan from my old Apple Watch to my new one.
Each conversation has been different and a promise of it being resolved in 24 hours has not manifested.
For info, when I go through the Apple Watch app to set up cellular services, I can log in to O2 it gives me the option to transfer existing plan but comes up with error code 82.
If I try again the only option I have is to set up a new cellular plan.
Can anyone actually help me, instead of the purgatory of repetitive conversations with o2 staff that doesn’t resolve anything, thanks!
on 10-01-2025 13:40
All we know and how to get help here Activate Apple Watch Guide