I transferred from an O2 Pay as You Go to Pay Monthly. I called 202 on Tuesday lunchtime to transfer my old number across. On Wednesday morning at 05:30, my Pay As You Go sim was deactivated. I put my new sim in my phone and...nothing. No connection to the network, no ability to make or receive phone calls or text messages.
Numerous phone calls to customer services, two further sim swaps done in Store, wait 24 hours etc, turn on and off, phone number manually added to iPhone as advised. Still nothing.
Has anyone had a similar experience, know what may cause this, know how to resolve it? O2 don't sadly.
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