Get tech support for your O2 issues

Resolved! Credit File Referral Team

I've have been waiting on O2 to resolve an issue for the last 3 weeks without any joy. I went into an O2 store to change from EE as I was at the end of my contract, my girlfriend is with O2 and spoke highly of them.I went through the credit check sta...

Poor 4g signal - no data

Over the last 5 to 6 weeks i've notice the O2 signal has become awful around north wales, Chester and Oswestry. Phone is showing 4G 4 bars but the data coming through is so slow or to the point there isn't anything.This problem isn't unique just to m...

Resolved! Sim not provisioned

Hi, I lost my phone and had my sim blocked. I’ve since received a replacement device and Sim. The sim is not working and displaying ‘sim not provisioned’ and ‘network not available’ I can’t get through to anyone to help - please help if you can!

No service

I have all the international bolt ons but no servicr

Resolved! change the "phone" number on the phone

I recently came to O2 from Virgin media and have had a pretty bad experience trying to do so.My old number was supposed to be transferred on the 13th but after almost daily call to O2 it seems it has finally happened today. BUTOn the phone (Iphone13)...

Resolved! Excessive data usage on new phone

I recently changed my phone and the new one is using loads more data. So much so I have had to add two data bolt-ons in two days (whereas with my old phone, that was never necessary). When I left the O2 shop ICLOUD backup was running to sync the new ...

No signal Birmingham

I work in Birmingham city centre and whenever I am in the office I have 4g signal (3 bars) however I can’t get texts, internet or make calls! I’ve been to the o2 store reset everything and still the same. All other networks work fine in the office ex...

Resolved! Changing number

Hi, how do I change my o2 new number to my original number from a different provider

Resolved! Switch my phone number

Hi, I’m wanting to switch my old phone number onto this new sim. I have my pac code I just don’t know how to switch

Swap from Pay as You Go to Pay Monthly. Now complete loss of service

I transferred from an O2 Pay as You Go to Pay Monthly. I called 202 on Tuesday lunchtime to transfer my old number across. On Wednesday morning at 05:30, my Pay As You Go sim was deactivated. I put my new sim in my phone and...nothing. No connection ...

O2

Forum Posts