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Swap credit from a top up voucher to my pay monthly tariff

Colinstuart69
Level 1: Joiner
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I bought an o2 top up voucher to pay my monthly bill and can't top up via voucher.. Can someone from O2 please transfer the credit to my pay monthly account?
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MI5
Level 94: Supreme
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@Colinstuart69 

You can't pay your contract with a top up voucher.

All ways to pay properly here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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Colinstuart69
Level 1: Joiner
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I have bought a £25 top up voucher.. Can someone from O2 please transfer the money to my pay monthly account?
Message 2 of 3
605 Views

MI5
Level 94: Supreme
  • 149983 Posts
  • 641 Topics
  • 28564 Solutions
Registered:

@Colinstuart69 

You can't pay your contract with a top up voucher.

All ways to pay properly here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
603 Views