Re: Sim card in an auto-dialler

Chrisdo · ‎24-09-2020

I have an O2 PAYG sim in a GSM auto-dialler connected to an alarm system. The signal strength is usually 4 out of possible 5, so ok. However, occasionally, the auto-dialler stops communicating and I have to reset the sim by disconnecting the auto-dialler from the alarm power supply and removing and replacing the sim. Not sure if it's the network coverage, sim card or the auto-dialler that's the cause. Any advice would be appreciated. Thanks.

MI5 · ‎24-09-2020

@Chrisdo

Usually a sim card either works or doesn't. It would be unusual for one to be faulty as you describe, however, you can get a free replacement in any O2 store to see if it is the sim that is faulty.

However, I would more likely suspect the auto dialler to be at faut here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Marjo · ‎25-09-2020

Hi @Chrisdo happy Friday! It would be great to hear how you get on with this and if you make any further progress with the auto-dialler?

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